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Lane Crawford invites top talent to join.

The Role: To manage the day to day activities and drive trading for Hong Kong, ROW and China to oversee Product Trading, Performance Marketing and Customer Care Centre.



  • Identify selling opportunities for different business units across categories, brands and departments and develop online and in-store trade pushes in collaboration with the regional Sales & Service and PR & Marketing Teams
  • Work with Commercial Team to continually look for replenishment opportunities and to achieve optimal allocation and availability of stock across touchpoints
  • Oversee day-to-day online product merchandising activities with focus on brand and category merchandising, ensuring merchandise assortments are presented correctly across digital platforms
  • Oversee day-to-day trading activities, including product launches, deliveries and stock management
  • Monitor margins and markdown strategies providing seasonal and in-season suggestions to Commercial Team based on actual performance
  • Review online trade on a daily/weekly basis, recommend and implement changes to drive traffic, improve conversion and ultimately achieve sales targets
  • Develop plans and tactics for the main online marketing channels includes, but are not limited to: paid search, affiliates network, content seeding and all digital advertising
  • Manage and coach CCC team in Hong Kong to ensure we deliver great customer experience at all times
  • Assist in the development of online business strategy in collaboration with Head of Online Retail



  • Bachelor’s degree holder in Marketing / PR / Journalism / Communications or related disciplines 
  • Minimum 7 years solid experience in ecommerce or retail industry 
  • Proficiency in spoken & written in Chinese and English
  • Strong sense of responsibility, well organized with exceptional problem-solving skill with a can-do attitude and result-oriented 
  • Good team player with excellent interpersonal and communication skills

We provide our employees a range of benefits reflecting the importance we place on well-being for our staff. In addition to competitive salary, discretionary bonus, annual leave, provident fund, medical and dental services/ benefits and staff purchase privileges,  we also provide shuttle buses to the Company Head Office and various social recreation activities, Staff Assistance Programme, best in-class training and development and regional career opportunities to the right talent.

We are an equal opportunity employer. All information provided will be treated in strict confidence and used for recruitment purposes only.

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