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Lane Crawford invites top talent to join.

About Us:

Lane Crawford is Hong Kong's leading specialty store, offering the largest assortment of designer brands in Asia.  Founded in 1850, Lane Crawford evolved from a department store to a fashion and lifestyle specialist, and renowned for its unique edit of the newest and best designers from around the world in Womenswear,  Menswear, Shoes and Accessories, Lingerie, Jewellery, Cosmetics and Home and Lifestyle.

Maintaining a commitment to anticipate customers’ needs and to continue to innovate, excite and inspire them, Lane Crawford stores merge fashion, art, design and music to create a sensory experience, punctuated with curated spaces of award-winning visual merchandising and specially commissioned exhibitions and collaborations.  Delivering to the high standards of Asian hospitality and service, dedicated ConciergeBeauty Service and Personal Stylist teams are on hand to enhance each customer’s personalized shopping experience.

Job Purpose 

“To collect and deliver Store merchandise for the relative departments to ensure that the sales teams have the merchandise they need to deliver an exceptional Lane Crawford experience for every customer”



Customer Service                               

  • To handle external and internal telephone calls of the store
  • To handle general customer enquires and deliver accurate information to customer
  • To greet visitors and notify relevant party concerned


General Duties

  • To perform general office duties as required
  • To distribute general store supplies, e.g. stationery, EGC, VIP cards and non-trade material, to each BU and keep accurate record
  • To allocate name badges, uniforms, lockers and staff access card for sales staff and arrange staff photo taking
  • To re-fill and order distilled water
  • To arrange returned uniform for cleaning and update the record
  • To handle stock take preparation works and stock take process
  • To arrange and control CD music playing as required
  • To arrange courier document



  • Form 7 or above with at least 3 years relevant experience, preferred in service industry
  • Good command in spoken English, Cantonese and Mandarin
  • Excellent in telephone manner & computer skill (MS Office)
  • Pleasant, self-motivated, able to work independently

At Lane Crawford we support our employees with a range of benefits reflecting the importance we place on the well being of our staff. In addition to a competitive salary, discretionary bonus, annual leave, provident fund, medical and dental coverage and staff purchase privileges,  we provide shuttle buses to the Company Head Office, various social recreation activities, Staff Assistance Programme, best in-class training and development and regional work opportunities for the right candidate.

All information provided will be treated in strict confidence and used for recruitment purposes only

Job Segment: Clerical, Medical, Merchandising, Salon, Receptionist, Administrative, Healthcare, Retail, Hospitality

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