Lane Crawford is an internationally renowned luxury department store with over 170 years of success, delivering an exceptional and eclectic product curation with dynamic Asian spirit and values. We are looking for a passionate and talented Assistant HR Manager - Business Partner to support the Retail teams across our stores in Hong Kong on a broad spectrum of HR areas.

This role will be working closely and reporting to the HR Manager - Business Partner.

The Role

• Assist HRM on daily HR operations for the retail population including talent acquisition, employee relations, HR policies and compliance, and performance management.
• Support the entire staffing process and system updates on new hires onboarding, probation review, staff exits, facilitating internal promotions, and coordinating transfers throughout the employee cycle. Facilitate a pleasant and welcoming employee journey.
• Follow up and communicate with DSMs / store admin / store teams on HR solutions approved by HRD including employee relations and conflict resolution.
• Manage the retail end-to-end recruitment process, and support on talent acquisition projects and initiatives.
• Enhance employee engagement through regular store visits, interactive communication, and strong relationship-building with the retail team.
• Develop talent networks and pipelines within the retail industry for future recruitment opportunities.
• Ensure adherence to HR-related policies and procedures, conducting regular reviews to align with employment laws and best practices.

The Ideal Candidate

• Degree holder in HR Management or related disciplines. An Employment Ordinance certification is preferred.
• Over 5 years of proven experience as a well-rounded HR Business Partner, preferably in Retail or another customer-facing industry.
• All round experience in talent acquisition and development, compensation practices, organizational design, employee relations, performance management, and employment laws and policies.
• Detail-oriented, analytical, data-driven business partner, with a deep understanding of customer facing populations.
• Proactive quick learner with effective communication skills and a high degree of confidentiality.
• Fluent in English and Chinese.

Benefits

At Lane Crawford you work hard and play hard while we take care of your wellbeing. Your annual holiday leave is supplemented by special leave for birthday and work anniversaries, time off to celebrate key holidays and Summer Fridays. Our enhanced medical, dental, pension benefits and life insurance give you peace of mind. And it’s true, that all our permanent staff can enjoy staff discount and visit our legendary staff sales! You can develop your skills and knowledge on the job supported by curated learning experiences at The Academy, and have the opportunity to work with, and be exposed to, a team of internationally minded professionals who will support and stretch your career development. We offer staff wellness programmes to nurture mind, body and spirit in our head office and stores. We treasure opportunities to come together, whether it’s at an office Happy Hour, networking in the "Gin Den" or our Talk of The Town Staff Parties.

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