Lane Crawford is an internationally renowned luxury department store with over 175 years of success, delivering an exceptional and eclectic product curation with dynamic Asian spirit and values.

The Role 

• Achieve the seasonal sales and profit targets for the assigned Jellycat brand variations and Home & Lifestyle categories.
• Monitor sell-through metrics and identify ways to maximize sales and inventory efficiency, measured by corporate KPIs.
• Formulate seasonal budgets based on brand performance, historical data, and forthcoming business strategies.
• Negotiate with vendors in a firm, but fair, manner to secure optimized trade terms, stock availability, performance targets, and brand-differentiating exclusive product lines.
• Work with assigned vendors to formulate a yearly retail calendar and strategic plan to scale the business and drive exciting, exclusive product collections.
• Act as the primary commercial point of contact to share brand direction and strategic updates with the Content, Brand Creative, and Store Operations teams.
• Interface with the Marketing department to ensure all product information, supply schedules, and inventory allocations are flawlessly communicated to support their overarching campaigns.
• Review the in-store and online customer experience and take appropriate action regarding commercial merchandising, product zoning, counter designs, and presentation updates.
• Support floor space planning and related project management to deliver a premium, storytelling-led in-store retail environment.
• Ensure all boutique and concierge sales staff are fully trained on product knowledge and narrative elements, equipping them to effectively sell the assigned category lines.

The Ideal Candidate

• Bachelor's degree in Business, Marketing, or a related field.
• 5+ years of experience in sales and marketing, particularly in brand management within a retail environment.
• Proven track record of achieving sales and profit targets, demonstrating strong results-oriented performance.
• Strong knowledge of customer engagement strategies.
• Excellent negotiation and vendor management skills to secure beneficial partnerships.
• Analytical skills to interpret KPIs and conduct market analysis effectively.
• Strong communication and interpersonal skills , with the ability to build relationships across cross-functional teams.

Benefits

At Lane Crawford you work hard and play hard while we take care of your wellbeing. Your annual holiday leave is supplemented by special leave for birthday and work anniversaries, time off to celebrate key holidays and Summer Fridays. Our enhanced medical, dental, pension benefits and life insurance give you peace of mind. And it’s true, that all our permanent staff can enjoy staff discount and visit our legendary staff sales! You can develop your skills and knowledge on the job supported by curated learning experiences at The Academy, and have the opportunity to work with, and be exposed to, a team of internationally minded professionals who will support and stretch your career development. We offer staff wellness programmes to nurture mind, body and spirit in our head office and stores. We treasure opportunities to come together, whether it’s at an office Happy Hour, networking in the "Gin Den" or our Talk of The Town Staff Parties.

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