Job Purpose:            
“To perform cashiering functions at store level and assist in executing internal control functions for store operations”.

Key Accountabilities:
In addition to following Lane Crawford’s policies and procedures, key accountabilities include, but are not limited to:

Daily Cashiering Operations

• To handle the daily collection of sales proceeds from the sales operations
• To provide the cashiering service, including distribution of POS terminal floats, partial uplift of cash, checking to POS credit card settlement reports, handover of cash takings from store frontline at day end closing, coins exchange, banking of cheque received from customers.
• To investigate irregular sales transaction shown on exception reports and understand explanation and ensure proper authorization of such transactions
• To prepare Cash Report including daily cash sales proceeds received and monies to be banked
• To perform exchange of foreign currency bank note and traveler cheque with appointed foreign currency exchange agent daily
• To set up credit card terminals and accessories for road show / trunk show events
• To prepare and handover  LC Electronic Gift Card to corporate customers
• To issue and sale of Gift Card at POS terminals
• To process refunds for e-business transactions

Compliance and Business Integrity

• To ensure that financial practices are sound and in accordance with generally accepted auditing standards and prevailing legislation as well as company guidelines, policies and procedures
• To maintain appropriate internal control safeguards on the Company’s assets
• To ensure that people understand and are complying with the procedures and processes
• To fully understand and be able to communicate our Omni-channel service to customers if needed

Company Culture and Values:

• To fully engage and live by the Lane Crawford Vision, Passion, Learning and Collaboration (PLC) Values, Leadership Code and deliver our Customer Service Promise at all times
• To build collaborative working relationships with your colleagues to ensure the achievement of the Company Business Plan, your department and individual objectives
• To reinforce LC Heritage, Brand DNA and culture - through storytelling and sharing successes at every opportunity

Requirements:

• At least 3 years of experience working as cashier role in Retail operations and fashion industry, but not mandatory
• Good knowledge of Sales Audit at frontline operations is a plus
• Good Excel skills on daily POS/ Credit Card settlement
• Candidates who are willing to cope with shift duties and based in stores

Due to the rapidly changing COVID-19 pandemic situation in Hong Kong as well as to ensure the health and safety of all our staff, all new employees will be required to be vaccinated; if any candidates are offered a role, candidates must be vaccinated by their start date (unless he/she is medically exempted).

At Lane Crawford we support our staff with a range of benefits that reflect the importance we place on the well-being of our staff. In addition to a competitive salary, discretionary bonus, annual leave, provident fund, staff purchase privileges, insurance, medical and dental coverage, we provide shuttle buses, various recreational activities, Staff Assistance Programme and the best in-class Training and Development.

All information provided will be treated in strict confidence and used for recruitment purposes only.