Lane Crawford is an internationally renowned luxury department store with over 170 years of success, delivering an exceptional and eclectic product curation with dynamic Asian spirit and values. As the General Merchandising Manager for our total Womens’ Ready-to-Wear portfolio, you will play a key leadership role. This department head position involves developing strategic merchandising plans, leading a team of buyers, and collaborating with global fashion brands and vendors to curate a compelling merchandise assortment. Your leadership will be instrumental in driving the success and growth of our Womenswear business.

The Role 

• Develop and implement comprehensive business and merchandise strategies to achieve sales and profit targets, aligned with Lane Crawford’s overall objectives.
• Manage departmental budgets, including OTB, and expense control.
• Set financial targets, sales goals, and KPIs ; monitor performance like sell through and inventory level consistently.
• Conduct regular business reviews to identify strategic growth opportunities and implement merchandise and sales planning controls.
• Lead buyers to curate a cohesive and diverse product assortment that aligns with Lane Crawford’s brand positioning and customer base.
• Forecast trends by attending global exhibitions and trade shows.
• Analyze sales data, customer feedback, and market insights to optimize assortments and identify growth opportunities.
• Build strong relationships with global fashion brands and vendors, negotiate favorable commercial terms, maximize GP%, and secure exclusive collaborations.
• Monitor supplier performance, sell-through, and deliveries; provide timely feedback and address issues.
• Lead and inspire your team, offering guidance, coaching, mentorship, and support.
• Foster a culture of excellence, collaboration, and innovation.
• Conduct performance evaluations, set individual goals, and provide regular feedback to ensure high performance.
• Work closely with Marketing, Visual Merchandising, and Retail Operations to ensure seamless execution of merchandising strategies and promotional activities.
• Collaborate with Planning and Allocation to optimize inventory, monitor sell-through, and manage stock replenishment.
• Provide insights to support marketing campaigns and initiatives that drive customer engagement and sales.

The Ideal Candidate

• Bachelor’s degree in Fashion Merchandising, Business Administration, or related field; Master’s degree is a plus.
• 15+ years of senior merchandising experience in fashion retail, preferably within the assigned product categories.
• Proven success in developing and executing merchandise strategies that drive revenue and profitability.
• Strong understanding of market trends, consumer behavior, and fashion industry dynamics.
• Excellent negotiation and relationship-building skills with global fashion brands and vendors.
• Demonstrated leadership and team development capabilities.
• Analytical mindset with data-driven decision-making skills.
• Exceptional communication, presentation, and interpersonal skills.
• Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities.

Benefits

At Lane Crawford you work hard and play hard while we take care of your wellbeing.  Your annual holiday leave is supplemented by special leave for birthday and work anniversaries, time off to celebrate key holidays and Summer Fridays. Our enhanced medical, dental, pension benefits and life insurance give you peace of mind. And it’s true, that all our permanent staff can enjoy staff discount and visit our legendary staff sales! You can develop your skills and knowledge on the job supported by curated learning experiences at The Academy, and have the opportunity to work with, and be exposed to, a team of internationally minded professionals who will support and stretch your career development. We offer staff wellness programmes to nurture mind, body and spirit in our head office and stores. We treasure opportunities to come together, whether it’s at an office Happy Hour, networking in the "Gin Den" or our Talk of The Town Staff Parties.

Personal data provided will be used for recruitment purposes only. By applying for this position, you consent to the collection, use and disclosure of your personal data to Lane Crawford Joyce Group. Your personal data will be processed in accordance with our Privacy Policy.