Lane Crawford is an internationally renowned luxury department store with over 175 years of success, delivering an exceptional and eclectic product curation with dynamic Asian spirit and values.
We’re launching a fast-moving, trend-driven food and retail concept. Where fashion, culture and flavours collide; Hype products, cult brands, exclusive collabs — from all around the world. And we’re looking for people with taste — to curate taste. The ones who instinctively know what’s next and move first.
If you’re curious, ambitious and hungry for a new career opportunity, this is your opportunity to join a startup team and cook up something unforgettable together.
As a Senior Merchandise Planner, a numbers-obsessed strategist with killer instincts. You keep the flow tight, the shelves right, and the drops just‑in‑time.
The Role
- Collaborate internally to develop merchandising plans for food retail and F&B brands during pre-opening and ongoing phases.
- Manage the supply chain process for incoming brands including, shipping timelines, labelling compliance and open to buy projections and planning.
- Analyse product performance data and provide insights to maximize sales, including optimizing customer conversions, average transactions, and repeat purchases.
- Lead the planning and execution of merchandising for new and incoming retail and F&B brands, managing changeover processes and timelines.
- Contribute to budgeting by providing sales forecasts, inventory requirements, and cost projections for merchandising activities.
- Liaise with operations and marketing teams to gather feedback on product performance and trends for future brand and assortment development.
- Execute merchandising elements of the marketing and promotions calendar, ensuring seamless integration with store operations.
- Monitor local trading environments, competition, tourism, and consumer trends in premium food sectors, reporting to senior management.
- Provide training and resources to operations teams on product knowledge for new brands and products.
- Coordinate with head office on stock allocation, promotions, and merchandising issues.
- Work closely with buyers and marketing to align merchandising strategies with product sourcing and promotional efforts.
The Ideal Candidate
- Degree holder in Business, Marketing, or related field.
- Minimum 7+ years’ experience in premium food retail, luxury F&B, or related merchandising environments.
- Experience in pre-opening or brand launch merchandising preferred.
- Strong analytical, creative, and project management skills.
- Excellent interpersonal, communication, and negotiation abilities.
- Business acumen with a customer-focused and trend-savvy mindset.
- Fluency in Cantonese, Mandarin, and English required.
- Proficiency in merchandising systems, inventory management, and data analysis tools.
Benefits
At Lane Crawford you work hard and play hard while we take care of your wellbeing. Your annual holiday leave is supplemented by special leave for birthday and work anniversaries, time off to celebrate key holidays and Summer Fridays. Our enhanced medical, dental, pension benefits and life insurance give you peace of mind. And it’s true, that all our permanent staff can enjoy staff discount and visit our legendary staff sales! You can develop your skills and knowledge on the job supported by curated learning experiences at The Academy, and have the opportunity to work with, and be exposed to, a team of internationally minded professionals who will support and stretch your career development. We offer staff wellness programmes to nurture mind, body and spirit in our head office and stores. We treasure opportunities to come together, whether it’s at an office Happy Hour, networking in the "Gin Den" or our Talk of The Town Staff Parties.
Personal data provided will be used for recruitment purposes only. By applying for this position, you consent to the collection, use and disclosure of your personal data to Lane Crawford Joyce Group. Your personal data will be processed in accordance with our Privacy Policy.