Lane Crawford is an internationally renowned luxury department store with over 175 years of success, delivering an exceptional and eclectic product curation with dynamic Asian spirit and values. As a Style Supervisor, your role is to be the main point of contact and source of inspiration for our customer, a master storyteller, introducing them to new brands, key pieces, hot picks and “Only at Lane Crawford” global exclusives.
The Role
- Supervise daily store operations to ensure smooth workflow and achievement of sales targets and KPIs.
- Assist the department manager in driving retail sales performance.
- Maintain store presentation and visual merchandising standards to create an attractive shopping environment.
- Lead, motivate, and train retail staff to deliver excellent customer service.
- Manage inventory, stock control, and ensuring compliance with operational procedures.
- Build and maintain strong customer relationship and loyalty
The Ideal Candidate
- 2+ years of store management or supervisory experience in retail, preferably in fashion or luxury retail sectors.
- Strong leadership and people management skills.
- Good knowledge of retail point-of-sale systems and standard operating procedures.
- Ability to maintain high standards of visual merchandising and stock management.
- Excellent communication and interpersonal skills.
Benefits
At Lane Crawford you work hard and play hard as we take care of your wellbeing. Your annual holiday leave is supplemented by special leave for birthday and work anniversaries, time off to celebrate key holidays and Summer Fridays. Our enhanced medical, dental, pension benefits and life insurance give you peace of mind. And it’s true, that all our permanent staff can enjoy staff discount and visit our legendary staff sales! You can develop your skills and knowledge on the job supported by curated learning experiences at The Academy, and have the opportunity to work with, and be exposed to, a team of internationally minded professionals who will support and stretch your career development. We offer staff wellness programmes to nurture mind, body and spirit in our head office and stores. We treasure opportunities to come together, whether it’s at an office Happy Hour, networking in the "Gin Den" or our Talk of The Town Staff Parties.
Personal data provided will be used for recruitment purposes only. By applying for this position, you consent to the collection, use and disclosure of your personal data to Lane Crawford Joyce Group. Your personal data will be processed in accordance with our Privacy Policy.