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DISCOVER NEW OPPORTUNITIES

IN LANE CRAWFORD


Lane Crawford invites top talent to join.

Responsibilities:

Customer Service

  • To ensure that all sales are followed up with after sales service activities such as reserve, gift wrapping, dispatch and delivery, concierge service
  • To monitor staff scheduling to ensure there are sufficient staff at all times to provide expected standards of service and to build the business

 

Sales

  • To consistently achieve monthly and seasonal personal and team targets set by the company and with the endeavor to try to exceed the target
  • To proactively recruit new walk-in customers and cultivate customers to become regular customers with the ultimate goal to increase overall sales

 

Product Knowledge

  • To proactively and consistently acquire in-depth knowledge of the latest international fashion and lifestyle trends and information and take initiatives to share with the styling team 

 

Housekeeping

  • To ensure daily housekeeping standards are maintained at all times
  • To maintain visual merchandise presentation in line with VM Brand Book
  • To ensure stock is continually replenished to ensure a full range of items are available for the customer

 

 Requirements:

  • Form 5 or above
  • Minimum 4 years’ sales experience in retail industry, with at least 2 years at supervisory level
  • Have extensive knowledge in luxury / high-end fashion brands
  • Excellent in customer service and interpersonal skills - Fluent in English, Cantonese and Putonghua
  • Proficient in computer literacy

We provide our employees a range of benefits reflecting the importance we place on well-being for our staff. In addition to competitive salary, discretionary bonus, annual leave, provident fund, medical and dental services/ benefits and staff purchase privileges,  we also provide shuttle buses to the Company Head Office and various social recreation activities, Staff Assistance Programme, best in-class training and development and regional career opportunities to the right talent.

We are an equal opportunity employer. All information provided will be treated in strict confidence and used for recruitment purposes only.


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